Incident Center

Report suspicious emails, IT issues, and security events with proper evidence.

ApexSys Secure Report

What do you want to report?

Select the correct report type. The form will show only the fields needed for that type.

Suspicious Email / Spam / Phishing Requires original .eml or .msg file for AI/security analysis. IT Issue Device, access, application, or service issue. Security Incident Malware, unauthorized access, data leak, or suspicious activity. Other Any other incident requiring IT review.

Reporter Information

Basic contact information for follow-up and investigation.

Full Name

Email Address

Department

Company

Affected Device / User optional

Affected Mailbox

Suspicious Email Evidence

Original email file is mandatory so IT and AI can inspect headers, sender path, links, and attachments.

.eml / .msg required

Do not forward the suspicious email. Upload the original .eml or .msg file. Screenshot is optional and only helps visually.

Sender Email

Sender Display Name

Email Subject

Received Date / Time

Suspicious Link optional

Original Email File Upload .eml or .msg Mandatory for suspicious email reports. Max 20 MB. Do not upload screenshots or forwarded emails.

Screenshot / Evidence Upload optional screenshot PNG, JPG, JPEG, or PDF. Max 10 MB.

I clicked a link I opened an attachment I entered password or credentials I approved an MFA request The email requested payment or bank details

Incident Details

Provide a clear description so IT can investigate quickly.

Subject

What happened?

Additional Notes optional

General Attachment optional Upload optional evidence Use this for IT Issue, Security Incident, or Other reports.

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